Terms & Conditions for fb99

By accessing, registering on, or using the fb99 platform in any capacity, you acknowledge that you have read these Terms in full and agree to be bound by them. Your acceptance is confirmed at the moment you tick the acceptance checkbox during registration, make your first deposit, or otherwise interact with any feature of the platform — whichever occurs first.

These Terms apply alongside our Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of this Agreement. In the event of any conflict between these Terms and any promotional material, the Terms shall prevail.

fb99 reserves the right to update or modify these Terms at any time. Continued use of the platform following notification of any amendment constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically to remain informed of the current provisions.

To be eligible to register and maintain an account on fb99, you must meet all of the following criteria at all times:

• You are at least 21 years of age at the time of registration and at all subsequent points of platform use.
• You are accessing the platform from a jurisdiction in which online betting and gaming is not expressly prohibited by local law applicable to you personally.
• You are acting on your own behalf as a private individual and not as an agent, representative, or on behalf of any third party.
• You are not a current or former employee, contractor, officer, or director of fb99, nor an immediate family member of any such person.
• You have not previously had an account suspended, restricted, or permanently closed by fb99 for Terms violations, unless fb99 has expressly reinstated your eligibility in writing.
• You are not knowingly suffering from a gambling addiction or participating against medical or professional advice.

fb99 reserves the right to request documentary proof of age, identity, and residency at any time, including but not limited to at the point of first withdrawal, when unusual account activity is detected, or as part of routine compliance checks. Failure to provide satisfactory documentation within the timeframe specified by fb99 may result in account restriction or closure.

fb99 employs automated and manual age-verification systems. Where a player is found to have misrepresented their age, all winnings accrued during the period of underage use will be forfeited and any deposits may be returned at fb99's sole discretion in accordance with applicable law.

Each individual player may hold one account only on the fb99 platform. Multiple accounts held by the same individual — identified by shared personal details, device identifiers, IP address, payment method, or other indicators — constitute a material breach of these Terms and will result in all duplicate accounts being closed and any associated balances and pending withdrawals being forfeited.

When registering, you are required to provide accurate, current, and complete information including your full legal name, date of birth, email address, and mobile number. You agree to maintain the accuracy of your registration details and to update them promptly in the event of any change by contacting fb99 support.

Your account credentials — username and password — are personal to you and must not be shared with, disclosed to, or used by any other person. You are solely responsible for all activity conducted through your account, whether or not authorised by you. If you suspect your account has been accessed without your authorisation, you must notify fb99 support immediately via live chat.

fb99 reserves the right to decline any account registration application without providing a reason. Account registration does not constitute an obligation on fb99 to provide any specific game, market, or service.

All transactions on the fb99 platform are denominated in Bangladeshi Taka (BDT, ৳). No currency conversion is applied to player balances at any point. fb99 supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, and Upay. Additional payment channels may be added or removed at fb99's discretion and will be reflected on the platform's payment information pages.

Minimum deposit: ৳500 per transaction. Minimum withdrawal: ৳500 per transaction. Maximum deposit and withdrawal limits may vary by payment method, account verification status, and player tier, and are displayed within the player account dashboard at the time of transaction.

Deposits are credited to your BDT wallet balance as soon as the relevant mobile banking confirmation is received by fb99's payment systems — typically within 60 seconds during standard platform operating conditions. fb99 is not responsible for delays attributable to the mobile banking provider's own processing times.

Withdrawal requests are processed by fb99 within standard processing hours. Processing times may be longer during peak periods, public holidays, or where additional account verification is required. fb99 targets completion of withdrawal requests to bKash and Nagad within minutes of processing commencement under normal conditions.

Players may only withdraw funds that have been actively used for wagering activity. Depositing and immediately withdrawing without genuine gameplay may be treated as an attempted manipulation of payment systems and may result in account restriction, withholding of funds pending investigation, or permanent closure.

fb99 reserves the right to request verification documentation before processing any withdrawal, including national identity card, proof of mobile banking account ownership, and source of funds documentation where required under our compliance framework.

fb99 may from time to time offer bonuses, free bets, cashback promotions, seasonal offers (including those aligned with events such as Eid, Pohela Boishakh, BPL, or IPL), and other promotional incentives to eligible players. All bonuses and promotions are subject to specific terms that will be clearly communicated at the point of offer and within the platform's promotions section.

Unless stated otherwise in promotion-specific terms, the following general bonus conditions apply:

• Wagering requirements: Bonus funds must be wagered a specified number of times before they can be converted to withdrawable cash. The applicable multiplier will be stated in each promotion's individual terms.
• Eligibility: Bonuses are available to registered, verified players aged 21 or above. fb99 reserves the right to restrict bonus eligibility based on account history, location, or compliance status.
• Single use: Bonuses are issued on a per-player basis and cannot be claimed multiple times using duplicate accounts, shared devices, or shared payment methods.
• Expiry: Bonus funds and free bets expire within the timeframe specified in the individual promotion terms. Expired bonus funds are forfeited without compensation.
• Game contribution: Not all games contribute equally toward wagering requirements. Slot games typically contribute 100%; live casino games and sports bets may contribute at a lower rate as specified per promotion.
• Withdrawal restriction: Withdrawal requests made while bonus funds are active and subject to wagering requirements will result in the forfeit of all active bonus funds and any associated winnings.

fb99 reserves the right to withdraw, modify, or suspend any promotion at any time without prior notice, provided that changes do not adversely affect players who have already opted in under the original terms. Any suspected abuse of promotions — including but not limited to use of multiple accounts, collusion, or systematic low-risk wagering patterns — will result in bonus forfeiture and may result in account closure.

fb99 offers a range of gaming products including cricket sports betting, live casino (baccarat, roulette, blackjack), slot games, Mini Baccarat, and Super Keno. Each product category is governed by specific game rules displayed within the relevant section of the platform. These game-specific rules are incorporated into and form part of these Terms.

All bets and game rounds are final once confirmed. fb99 does not accept requests to cancel or reverse a placed bet or completed game round except in the following limited circumstances:

• A manifest technical error occurred on the fb99 platform that materially affected the outcome of the bet or game round.
• A sporting event was voided, abandoned, or otherwise declared invalid under the applicable sports betting rules, resulting in automatic bet settlement as void and full stake return.
• An odds or pricing error is identified and confirmed by fb99's trading team within the timeframe permitted by applicable betting industry standards.

fb99 uses Random Number Generator (RNG) technology supplied by internationally recognised and certified game providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe. RNG certification ensures that all game outcomes are statistically random and independent of prior results or external manipulation.

In the event of a disconnection or technical fault during a game round or live bet, fb99's system will record the game state at the point of disconnection. Where the round has already been determined by the RNG or dealer, the result stands. Where the round was not yet completed or determined, the stake may be returned at fb99's discretion following system log review.

fb99 is committed to operating its platform in a manner that minimises harm and promotes responsible player behaviour. Gambling is intended to be a form of entertainment; it is not a reliable method of generating income and should never be engaged in as a response to financial difficulty, stress, or emotional distress.

fb99 provides every registered account holder with access to the following responsible gaming tools directly within their account settings:

• Deposit limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your fb99 account. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Loss limits: Set a maximum amount you are willing to lose within a specified period. Once reached, further wagering is suspended until the limit period resets.
• Session time limits: Set a maximum duration for individual gaming sessions. An alert will be issued at your specified threshold and your session will automatically end if the limit is reached.
• Cooling-off period: Temporarily suspend access to your account for a defined period (24 hours to 30 days) during which you cannot deposit or place bets.
• Self-exclusion: Permanently or semi-permanently close your account. Self-exclusion requests are processed immediately and are irrevocable for the specified period. Minimum self-exclusion term is 6 months; permanent self-exclusion is available.

If you believe your gambling is becoming problematic, or if a friend or family member expresses concern about your play, we encourage you to contact fb99 support via live chat for confidential guidance. fb99 support agents are trained to assist players in accessing responsible gaming tools and can escalate concerns to our dedicated Player Protection team. You should also consider seeking independent professional help.

The following conduct is strictly prohibited on the fb99 platform. Engaging in any prohibited activity constitutes a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of balance and pending withdrawals, and referral to relevant authorities where legally required:

• Registering or operating more than one account on the fb99 platform.
• Providing false, inaccurate, or misleading information during registration or at any subsequent point of identity or verification request.
• Attempting to circumvent age verification, identity checks, or anti-money laundering procedures.
• Using software, bots, scripts, algorithms, AI tools, or any automated means to place bets, interact with games, exploit pricing errors, or otherwise manipulate platform outcomes.
• Colluding with other players or with platform staff to gain an unfair advantage in any game or market.
• Engaging in arbitrage betting strategies or other patterns designed to exploit guaranteed profit from promotional offers (bonus abuse).
• Using payment methods not registered in your own name, or facilitating third-party deposits or withdrawals through your account.
• Attempting to access the platform or any player account through means not authorised by fb99, including brute-force attacks, credential stuffing, or social engineering of support staff.
• Transmitting or introducing any malicious code, virus, or disruptive content to the fb99 platform infrastructure.
• Engaging in any conduct that fb99, in its reasonable judgement, determines to be harmful, abusive, threatening, or offensive toward platform staff or other players.

fb99 employs sophisticated fraud detection and monitoring systems that operate continuously. Accounts flagged by these systems may be subject to temporary holds, enhanced verification requirements, or immediate suspension pending investigation. fb99 is not obligated to disclose the specific triggers or evidence that prompted any such action.

All content on the fb99 platform — including but not limited to the fb99 brand name, logo, trademarks, website design, layout, graphics, software, code, text, game interfaces, and promotional materials — is the exclusive intellectual property of fb99 or its licensed content providers and is protected by applicable intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the fb99 platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not extend to:

• Copying, reproducing, distributing, or publicly displaying any fb99 content without prior written authorisation.
• Using fb99 branding, logos, or trademarks in any context outside the platform without express written permission.
• Reverse engineering, decompiling, or otherwise attempting to extract source code from any part of the fb99 platform.
• Creating derivative works based on fb99 content, design, or functionality.

Any unauthorised use of fb99 intellectual property may result in immediate account termination and may expose you to legal liability. Game content displayed within the fb99 platform is owned by the respective game providers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, and Spribe) and is subject to those providers' own intellectual property rights.

fb99 collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at /privacy-policy and is incorporated into these Terms by reference. By using the fb99 platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

fb99 collects personal data for the following primary purposes:

• Account registration, identity verification, and age verification.
• Processing deposits, withdrawals, and transaction records.
• Complying with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Delivering personalised gaming experience and promotional communications where consent has been provided.
• Operating responsible gaming monitoring systems.
• Detecting and preventing fraud, bonus abuse, and prohibited conduct.

fb99 does not sell personal data to third parties. Data is shared only with trusted service providers acting as data processors under contractual obligation to maintain confidentiality and security, or where required by law or regulatory authority. All player data is protected by 256-bit SSL encryption across all transmission pathways and stored on secured servers.

To the fullest extent permitted by applicable law, fb99 and its officers, directors, employees, agents, and service providers shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or in connection with your use of the fb99 platform, including but not limited to:

• Loss of winnings, expected profits, or gaming opportunity resulting from platform downtime, technical faults, or force majeure events.
• Delays in deposit crediting or withdrawal processing attributable to third-party mobile banking providers (bKash, Nagad, Rocket, Upay).
• Unauthorised access to your account resulting from your failure to maintain the security of your credentials.
• Any decision made by fb99 in good faith to restrict, suspend, or close an account in accordance with these Terms.
• The accuracy, completeness, or timeliness of odds, statistics, or informational content displayed on the platform.

fb99's aggregate liability to any individual player in connection with any single claim or series of related claims arising from platform use shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

You may close your fb99 account at any time by contacting support via live chat. Upon voluntary account closure, any verified real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to your registered payment method, subject to standard verification procedures.

fb99 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms, including prohibited conduct as defined in Section 8.
• Failure to complete required identity, age, or payment verification within the specified timeframe.
• Account inactivity for a continuous period as defined in fb99's dormancy policy (displayed in account settings).
• A player's own request for self-exclusion under responsible gaming provisions.
• Suspicion of fraud, money laundering, or other illegal activity, pending investigation.
• Regulatory requirement or court order.

Where an account is closed by fb99 due to confirmed Terms violations, any balance remaining in the account may be forfeited. Where closure is for reasons other than player fault (e.g., platform operational changes), fb99 will make reasonable efforts to return verified real-money balances. All disputes regarding account closure must be raised via live chat within 30 days of the closure notice.

fb99 reserves the right to amend, update, or replace any part of these Terms at any time. Where amendments are material — meaning they significantly affect player rights, financial conditions, or gameplay rules — fb99 will provide advance notice via a platform notification displayed to all logged-in players, or via the registered email address associated with the account, at least 7 days prior to the effective date of the change.

Minor amendments (such as clarifications of existing provisions, corrections of typographical errors, or updates to listed payment methods) may take effect immediately upon publication on this page, without prior notice. The "Effective Date" displayed at the top of this document will be updated to reflect the date of each revision.

Your continued use of the fb99 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to an amendment, you must cease using the platform and may close your account in accordance with Section 12 before the amendment takes effect. fb99 recommends bookmarking this page and reviewing it periodically.

These Terms and any disputes arising from or in connection with your use of the fb99 platform shall be governed by and construed in accordance with applicable law. fb99 operates as a safe and reliable platform and does not make representations regarding the legality of online betting in any specific jurisdiction. It is your sole responsibility to ensure that your use of the fb99 platform complies with all laws and regulations applicable to you in your jurisdiction.

fb99 makes no claim that the platform or its content is appropriate, legal, or available for use in any jurisdiction other than those in which fb99 intends to operate. Players who access the platform from jurisdictions in which online betting is restricted or prohibited do so at their own risk and are solely responsible for compliance with local law.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, or regarding any aspect of your fb99 account or platform experience, please contact our support team. fb99 operates a 24/7 English-language support service with an average first-response time of under three minutes during peak Bangladesh Standard Time (BST, UTC+6) hours.

Primary support channel: Live chat — accessible from the platform after logging in to your account. This is the fastest way to reach the fb99 support team and is available around the clock, every day of the year including Eid, Pohela Boishakh, and public holidays.

Email (plain text — not a clickable link):

[email protected]

For responsible gaming queries — including self-exclusion requests, deposit limit settings, or concerns about your own or another person's gambling behaviour — please indicate this clearly when contacting support so that your query is routed directly to our Player Protection team.

fb99 aims to acknowledge all formal complaints within 24 hours of receipt and to provide a substantive response or resolution within 5 business days of acknowledgement. If you are not satisfied with the outcome of a complaint, you may request escalation to a senior member of the fb99 compliance team.